Portals
Customers ringing for a status update. A team working in an old Access system or in Excel. Digifuse builds a portal made to measure, for your customers or for your team, and connects it to the systems you already have.
Sound familiar?
- Customers ring or email to ask how things stand
- Your old bespoke or Access system is grinding to a halt
- Off-the-shelf software never quite fits how you work
What you get
- A customer portal where customers follow their request or order themselves
- An internal portal or CRM that fits exactly how your team works
- Connections to your accounting and other systems, so nobody enters data twice
How it works
- Around the table: who will use it and what they need to be able to do
- The portal grows in steps, and your team is involved from the start
- Your old data comes along, and then it goes live with your team
In practice
For a caravan company, Digifuse built a bespoke CRM that replaces the old Access system. The historical data was migrated, and connections to Yuki and Aboma removed the double entry. At a technical wholesaler, a service box for customers is under construction.